Frequently Asked Questions
Everything you need to know about XbotGo smart tracking technology.
What devices are compatible with XbotGo?
XbotGo is compatible with most modern iOS and Android smartphones. Our smart gimbal connects via Bluetooth and utilizes the XbotGo app to enable AI-powered sports tracking.
How long does the battery last on a single charge?
The XbotGo gimbal features a high-capacity rechargeable battery that provides up to 8-10 hours of continuous tracking, perfect for recording multiple games or practice sessions.
Do you offer international shipping?
Yes, we ship XbotGo products worldwide. Shipping times usually range from 5-12 business days depending on your location and selected shipping method at checkout.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Does XbotGo require a subscription for AI tracking?
Basic AI tracking features are included with your hardware purchase. However, we offer premium cloud storage and advanced analytics features through an optional XbotGo Pro subscription.
Is there a warranty on XbotGo hardware?
All XbotGo devices come with a standard 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use conditions.